Ready to become a seller?
Join our seller community and start selling your products on LiquidAItion. We offer you the tools and support you need to succeed.
FAQ — Frequently Asked Questions
FAQ — Frequently Asked Questions
🛒 For Buyers
What is LiquidAItion?
LiquidAItion is Canada's first AI-powered marketplace, specializing in inventory liquidation. We offer new or like-new products at discounted prices, sourced from professional sellers who need to clear their stock.
Are the products new?
Yes. All our products are new or in excellent condition (unboxed but never used). Each product page clearly indicates the item's condition.
Why are the prices so low?
Our sellers are liquidating stock: end-of-series, surplus inventory, collection changes, or store closures. They prefer to sell at a reduced price rather than holding onto products that tie up their capital. You directly benefit from these savings.
How can I pay?
We accept credit cards (Visa, Mastercard, Amex) and Interac for Canada, via Shopify Payments — one of the most secure payment systems in the world.
What are the delivery times?
Generally 3 to 7 business days depending on your location and the seller. Each product page indicates the estimated delivery time. We deliver anywhere in Canada.
Can I return an item?
Yes. You have 14 days after receipt to return a product if it does not match the description or if it is defective. Please contact us before any return.
Who pays for return shipping?
If the item is defective or does not match the description, we cover the costs. If it's a return due to a change of mind, you are responsible for the costs.
How do I contact customer service?
Use our Contact page. We respond within 24 business hours.
📦 For Sellers
How do I become a seller on LiquidAItion?
Fill out the form on the Sell on LiquidAItion page or contact us directly by email. We review each application within 48 hours.
How much does it cost to register?
Registration is completely free. No fixed fees, no monthly subscription.
What is the commission?
The commission varies depending on the product category (between 15% and 25% of the selling price). It is automatically deducted during payment — you receive the rest directly.
How do I add my products?
Two simple options:
- Simple photo: Take a photo, our AI automatically generates the title, description, and suggests the optimal price. Online in 2 minutes.
- Manual import: Fill in the details yourself or bulk import your existing catalog.
Who handles shipping?
You do. You keep your products in your warehouse or store and ship directly to the customer when they order. You control delivery times and shipping methods. LiquidAItion handles the storefront, payments, and customer service.
When do I get paid?
Within 7 days of confirmed delivery to the customer.
Is there a time commitment?
No. You can stop selling whenever you want, without penalty.
What types of products can I sell?
Any new or like-new product: high-tech, sports, home, DIY, commercial equipment, industrial, health, and more. Products must be legal and comply with Canadian standards.
💬 Other questions?
Contact us — we respond within 24 business hours.